Frequently Asked Questions

Your handbook should tell you the frequency, but the general rule for low mileage cars service is every 12 months.

Like any vehicle, your Ford needs regular servicing to keep it in the best condition and to maintain its value. Only a Ford Dealer has Ford-trained technicians, Ford-specific tools and the latest computerised diagnostic equipment designed specifically for your vehicle.

Your Ford starts life with all Ford original parts, which fit and perform perfectly together. But replacing a Ford original part with one which fails to meet our quality standards may compromise the performance of your vehicle, not to mention its levels of safety. Using Ford original parts reduces fitting time to a minimum and guarantees that they meet our stringent quality and safety standards. It will maximise your car's performance and its value, too.

An engine warning light means that a fault has been detected with the engine management system. Bring your vehicle into us as soon as possible so we can diagnose the problem.

Check your tyre pressure regularly - at least once a month. If you don't have tyre pressure gauge then we will be happy to do it for you. You can find recommended tyre pressure in your owner's manual or on the tyre pressure placard. The maximum pressure listed on tyres is NOT the proper pressure! Refer to the owner's manual. There is a safe limit of the tread wear. If the tire is worn below this limit it's unsafe to drive. Improper alignment causes increased tyre and suspension components wear and poor handling. In worst case improper alignment may throw your car into a skid, especially on a wet road. If a car pulls aside, wanders or feels unstable on the road, have the alignment checked by us.

Yes. If you are considering part exchanging your current vehicle we are able to provide you with a quote. For an accurate quote please contact one of our Sales team on 01983 730478.

An MOT is a t horough annual examination of a vehicle t hat is t hree years old or more. The MOT tests both the safety of your vehicle and the level of emissions in the exhaust. It is your responsibility to ensure t hat your vehicle is examined every 12 months. Wit hout an MOT certificate, you will be unable to renew your road tax and your car may not be insured. Having a current MOT certificate is also a legal requirement in the UK.

Your car's first MOT test is required when it reaches 3 years old and then every year after t hat. If the car has been tested before you can find the last MOT date (and the next date, which is one year later) on the MOT certificate. MOTs can be conducted up to one month early without you losing any of the last certificate's cover period. For example, if an MOT test was completed on 04/11/2013 then the next MOT can be ta ke place after 04/10/2013 (rat her than waiting for 04/11/2014). But the new certificate issued on 05/10/2013 won't expire in 12 months on 05/10/2014, it will expire on 05/11/2014.